A lot of you are using our forum on a regular basis. From our point of view, we prefer giving support and guidance on our forum instead of by email, since solutions we provide to our users can be found by others as well. However, we are experiencing some spam-related issues with the forum!
Somewhere last week, our forum started getting some weird posts, including some links to websites that are…. not exactly Bitcraze or Crazyflie related… We didn’t think about it too much, so we cleaned the forum, deleted the users responsible and moved on. But the very next day more spam post appeared, and it was getting so bad that we changed our sign-up from the regular security question to Captcha. Unfortunately, spambots are way too smart these days, so that didn’t work either… By the end of the weekend we had to remove over an hundred spam accounts and 500 spam posts!
The forum is experiencing a major spam attack at the moment and the usual security measures are not helping. Since yesterday, we enabled manual activation of new users (meaning that we physically need to approve each account), since currently this is the only way to catch the dodgy new accounts (we already caught over 100 in one day alone !!). This week we will look into other measures and plugins to better secure our forum, so we don’t have to manually go through all the newly registered users to see if they are not spam bots. We heard about Cleantalk by one of our users, so we probably will give that a go!
However, please be contact us if the following occurred or is occurring to you in our spam removing frenzy:
- If we accidentally removed a post of you
- If we removed or banned your account
- If we are not activating your new account
Also make our lives a bit easier this week, and send us an email straight away if you have just have made a new account on the forum. Send an email to: contact@bitcraze.io with your username and a sentence about why you are using the Crazyflie (so we know that you are real).
This is only a temporary solution, so hopefully at the end of this week or the next we will not need to worry about this anymore :).